Wikiwiki Package Services

Airport Counter-To-Counter Service

Overview

  • Counter-to-counter service across 5 islands and 8 airports.
  • Standby only; space subject to availability.
  • Same-day delivery in most cases, but not guaranteed 
  • Mokulele may refuse shipment of any item; acceptance does not equal liability.
  • All shipments are subject to inspection. Illegal items will be confiscated.

 

Airports Served

Honolulu (HNL) • Moloka‘i (MKK) • Lāna‘i (LNY) • Kahului (OGG) • Waimea (MUE)

 

Package Requirements

  • Max dimensions: 29.5”w × 14.5”h × 48”d (smaller bays: 27”w × 13.5”h × 48”d).
  • Max weight: 70 lbs.
  • No Styrofoam (unless inside a leakproof box/cooler).
  • Items must be securely packed to prevent leaks or damage.

 

Sports Equipment

  • Small (fishing rods, spears): $15
  • Large (surfboards, bikes, bows): $40 up to 50 lbs
  • XL (surfboards, bikes, bows): $60 up to 70 lbs
  • Firearms, ammunition, and airguns not accepted. Crossbows/bows must be in locked hard cases.

 

Rates (per piece, plus 6.25% federal tax)

  • Flat rate envelope (≤5 lbs, 9×12): $8
  • Animals: $20 per container
  • Small packages: $2/lb (min $15, max $100, up to 50 lbs)

Payment: Debit/credit card only.

 

Special Items

Chilled/Frozen

  • No cold storage provided; spoilage risk is customer’s responsibility.
  • Must be in sealed, leakproof containers (no plastic bags).
  • No ice. Dry ice allowed (max 5.5 lbs).
  • Damage from leaks: minimum $150 repair fee.
  • No Styrofoam; seafood/prepared foods must be sealed & leakproof.

Animals

  • Allowed on single flights only (not dogs/cats, no birds until at least 3/17/25).
  • Must be in leakproof crate that fits cargo opening.
  • Cargo area is unlit, unpressurized, not climate-controlled.
  • Standby only; animals cannot stay overnight.
  • Unclaimed animals → Humane Society.
  • Customer Acknowledgment Form required; no liability assumed.

 

Prohibited Items

  • Hazardous materials (flammables, poisons, acids, explosives, radioactive, corrosives).
  • Battery-powered smoking devices (e-cigarettes, vapes).
  • Firearms, ammunition, airguns.
  • Medications, alcohol.
  • Styrofoam containers.
  • Decorated cakes/pastries with frosting.
  • Animal heads.

Ban on any potential Coconut Rhinoceros Beetle (CRB) host material to Molokai, including plants, soil, compost, wood or tree chips, and mulch.

 

Storage & Pickup

  • No overnight storage; items must be picked up same day.
  • Uncollected items: $50/day fee. After 7 days, become property of Mokulele.

 

Sample Shippable Items

Flowers Tools Fruits Pastries (undecorated)
Clothing Printed Items Gifts Cookies & Candies
Dry Foods Keys Envelopes