Wikiwiki Package Services
Airport Counter-To-Counter Service
Overview
- Counter-to-counter service across 5 islands and 8 airports.
- Standby only; space subject to availability.
- Same-day delivery in most cases, but not guaranteed
- Mokulele may refuse shipment of any item; acceptance does not equal liability.
- All shipments are subject to inspection. Illegal items will be confiscated.
Airports Served
Honolulu (HNL) • Moloka‘i (MKK) • Lāna‘i (LNY) • Kahului (OGG) • Waimea (MUE)
Package Requirements
- Max dimensions: 29.5”w × 14.5”h × 48”d (smaller bays: 27”w × 13.5”h × 48”d).
- Max weight: 70 lbs.
- No Styrofoam (unless inside a leakproof box/cooler).
- Items must be securely packed to prevent leaks or damage.
Sports Equipment
- Small (fishing rods, spears): $15
- Large (surfboards, bikes, bows): $40 up to 50 lbs
- XL (surfboards, bikes, bows): $60 up to 70 lbs
- Firearms, ammunition, and airguns not accepted. Crossbows/bows must be in locked hard cases.
Rates (per piece, plus 6.25% federal tax)
- Flat rate envelope (≤5 lbs, 9×12): $8
- Animals: $20 per container
- Small packages: $2/lb (min $15, max $100, up to 50 lbs)
Payment: Debit/credit card only.
Special Items
Chilled/Frozen
- No cold storage provided; spoilage risk is customer’s responsibility.
- Must be in sealed, leakproof containers (no plastic bags).
- No ice. Dry ice allowed (max 5.5 lbs).
- Damage from leaks: minimum $150 repair fee.
- No Styrofoam; seafood/prepared foods must be sealed & leakproof.
Animals
- Allowed on single flights only (not dogs/cats, no birds until at least 3/17/25).
- Must be in leakproof crate that fits cargo opening.
- Cargo area is unlit, unpressurized, not climate-controlled.
- Standby only; animals cannot stay overnight.
- Unclaimed animals → Humane Society.
- Customer Acknowledgment Form required; no liability assumed.
Prohibited Items
- Hazardous materials (flammables, poisons, acids, explosives, radioactive, corrosives).
- Battery-powered smoking devices (e-cigarettes, vapes).
- Firearms, ammunition, airguns.
- Medications, alcohol.
- Styrofoam containers.
- Decorated cakes/pastries with frosting.
- Animal heads.
Ban on any potential Coconut Rhinoceros Beetle (CRB) host material to Molokai, including plants, soil, compost, wood or tree chips, and mulch.
Storage & Pickup
- No overnight storage; items must be picked up same day.
- Uncollected items: $50/day fee. After 7 days, become property of Mokulele.
Sample Shippable Items
Flowers | Tools | Fruits | Pastries (undecorated) |
Clothing | Printed Items | Gifts | Cookies & Candies |
Dry Foods | Keys | Envelopes |